Zerto Virtual Machine Hardware Support

Zerto Virtual Machine Hardware Support

Quick byte for today; Last night, an issue arose while performing a VMware 6.5 upgrade in an environment that also leverages Zerto for replication. Zerto had been upgraded in early January to Version 5.0 Update 1 Patch 1 (Build 050111005) in preparation for the VMware upgrade. After virtual machine hardware was upgraded to version 13 last night, Zerto started sending compatibility alerts. The alerts stated that the Hardware version of the protected VMs are not supported on the recovery site. I went back to the Zerto Interoperability Matrix and realized an asterisk was noted next to vm hardware version 13. After a quick discussion with support, it was determined that Zerto Version 5.0 Update 1 Patch 2 (Build 050121007) is needed to support hardware version 13. At the time of the post, this is the latest downloadable version under Zerto Support Downloads. After installing Patch 2 on the ZVM, everything was running smoothly again.

Zerto 5.0 U1 Interoperability Matrix

UPDATE:  Zerto 5.0 U2 was released yesterday. The release notes state that Update 2 supports virtual machine hardware version 13.

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