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Category: Microsoft

Check Skype for Business Call Quality

Check Skype for Business Call Quality

Experiencing Skype for Business call quality issues? Without knowing where to look, troubleshooting which connection is causing problems can be difficult. In this post, we will show you where you can find call quality logs from the Microsoft Admin Center. Troubleshoot Skype for Business Call Quality From the Microsoft Admin Center, navigate to Teams and Skype Admin Center. If you don’t see Teams and Skype, locate Teams. From the Microsoft Teams and Skype for Business Admin Center, select the Users…

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Restore Deleted AD/Office 365 User in AD Connect Environment

Restore Deleted AD/Office 365 User in AD Connect Environment

In this post, we will walk through the process of restoring a deleted user in an environment that leverages Directory Sync/Azure AD Connect. The process isn’t overly intensive – It entails restoring the deleted user in Office 365, restoring the Active Directory account, and performing a hard match between the on-prem and cloud account. In our case, we will restore the Active Directory object from Veeam as the environment did not have the AD recycle bin enabled. Restore Deleted User…

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Shrink Windows Volume and Backing Hyper-V VHDX

Shrink Windows Volume and Backing Hyper-V VHDX

For the Hyper-V admin, you may find yourself needing to shrink a Windows volume and reclaim space from the underlying VHDX. In the following scenario, this is possible as the environment is using dynamically expanding disks. Although dynamically expanding virtual hard disks provide various benefits, they require manual intervention to reclaim space. Luckily, it’s not only possible but fairly easy to shrink Basic Windows volumes and reclaim the space capacity from the backing Hyper -V Virtual Hard Disk (VHDX). Note –…

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Veeam VSSControl Error Backing up VMware VM

Veeam VSSControl Error Backing up VMware VM

I recently utilized VMware Converter for a Microsoft Hyper-V to VMware conversion. After the conversion, Veeam backups started failing on the converted machines due to a VSSControl Error. The error stated: Failed to prepare guest for hot backup. Error: VSSControl: -2147212529 Backup job failed. Discovery phase failed. Cannot add volumes to the snapshot set. Cannot add volume to the set of volumes that should be shadowed. VSS error: VSS_E_UNEXPECTED_PROVIDER_ERROR. Code:0x8004230f  As per Veeam, this error is due to a third party…

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Recipient Not Found – Office 365 Retention Policy Error

Recipient Not Found – Office 365 Retention Policy Error

Recently, I ran into an issue with a Retention Policy setup in the Office 365 Security and Compliance Center. If you are new to the Security and Compliance Center (SAC), it allows you to manage data compliance across your entire 365 tenant. This centralized portal was recently rolled-out as part of the Office 365 feature set. Where retention policies differ in Security and Compliance versus the Exchange Admin Center, is that policies in SAC can be set up to retain data…

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