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Check Skype for Business Call Quality

Check Skype for Business Call Quality

Experiencing Skype for Business call quality issues? Without knowing where to look, troubleshooting which connection is causing problems can be difficult. In this post, we will show you where you can find call quality logs from the Microsoft Admin Center. Troubleshoot Skype for Business Call Quality From the Microsoft Admin Center, navigate to Teams and Skype Admin Center. If you don’t see Teams and Skype, locate Teams. From the Microsoft Teams and Skype for Business Admin Center, select the Users…

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Restore Deleted AD/Office 365 User in AD Connect Environment

Restore Deleted AD/Office 365 User in AD Connect Environment

In this post, we will walk through the process of restoring a deleted user in an environment that leverages Directory Sync/Azure AD Connect. The process isn’t overly intensive – It entails restoring the deleted user in Office 365, restoring the Active Directory account, and performing a hard match between the on-prem and cloud account. In our case, we will restore the Active Directory object from Veeam as the environment did not have the AD recycle bin enabled. Restore Deleted User…

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Recipient Not Found – Office 365 Retention Policy Error

Recipient Not Found – Office 365 Retention Policy Error

Recently, I ran into an issue with a Retention Policy setup in the Office 365 Security and Compliance Center. If you are new to the Security and Compliance Center (SAC), it allows you to manage data compliance across your entire 365 tenant. This centralized portal was recently rolled-out as part of the Office 365 feature set. Where retention policies differ in Security and Compliance versus the Exchange Admin Center, is that policies in SAC can be set up to retain data…

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